Nationwide IT field service
Digital Signage & Kiosks
Vetted technicians install and service digital displays, media players, and self-service kiosks in commercial spaces across the United States.
Last updated
What we do
Relion supports signage and kiosk rollouts and service calls. Technicians mount, connect, and test equipment, then confirm with your content or support team that the unit is online.
Multi-site rollouts run better with a repeatable process, so we work from your install guide and return the same set of photos and notes for every location.
Scope details
Signage and kiosk installs depend on the wall, the mount, and the content system. Before dispatch we confirm display size and weight, mount type, wall construction, power and data at the location, and who confirms that the screen is showing the right content.
Technicians assemble mounts, secure them to the structure, hang displays, install media players, conceal cables to the install guide, and run the power and network checks in your scope. Kiosks are placed, leveled, anchored when specified, and connected.
Typical jobs
- Display and menu board installation
- Media player installation and replacement
- Self-service kiosk installs and swaps
- Mounts, brackets, and cable concealment
- Network and power connection checks
- Break-fix and component replacement
Common work order examples
- Mount three menu board displays in a quick service restaurant and confirm content with the support team
- Replace a failed media player behind a lobby display
- Install self-service kiosks at a retail location and anchor them to the floor per the install guide
- Swap a kiosk touchscreen and receipt printer with supplied parts
- Remove old displays and mounts and leave the wall ready for the new layout
Equipment we typically handle
- Commercial displays and video walls
- Menu boards and drive-thru displays
- Media players and signage controllers
- Self-service and check-in kiosks
- Wall, ceiling, and floor mounts
- Kiosk touchscreens, card readers, and receipt printers
Tools and testing
A straight, secure mount is what people notice. Technicians bring:
- Stud finder and anchors matched to the wall type
- Level and laser line
- Drill and drivers
- Cable concealment and raceway
- A laptop or remote session to confirm the player is online
Deliverables
Closeout documents are delivered within 24 hours of the completed visit.
- Check-in and check-out times on the work order
- Before and after photos
- Signed work order
- Technician notes on what was done and what was found
- Photos of the display or kiosk powered on and showing content
- Device IDs or serial numbers when your scope calls for them
Project work vs. break-fix
Signage rollouts repeat the same install at many sites, so a clear install guide and a standard photo set matter. We return the same photos for every location so your team can approve installs without a site visit. See IT Projects & Rollouts.
Break-fix covers blank screens, offline players, and failed kiosk parts. The technician checks power and network first, swaps the parts your support team approves, and documents the result.
Frequently asked questions
Can you install displays and kiosks at many locations?
Yes. Send the site list and install guide. Relion uses one point of contact and one documentation standard across the rollout.
Do you mount the displays?
Yes, when mounting is in scope. Tell us the display size and weight, wall or ceiling type, and who supplies the mount so the right technician and tools are dispatched.
Do you troubleshoot kiosks that are already installed?
Yes. Relion takes break-fix work orders for kiosks and signage, including component swaps directed by your support team.
Can you mount heavy displays?
Tell us the display weight and wall type in advance. We plan the visit with the right anchors and enough hands for a safe lift, and the technician stops if the wall cannot support the mount as designed.
Do you install drive-thru displays?
When outdoor or drive-thru work is in scope, include the mounting details and any lift or traffic control needs so the visit can be planned safely.
Need Digital Signage and Kiosks on site?
Send your scope of work and we will confirm coverage, schedule, and rates. Closeout documentation follows every visit.