Nationwide IT field service
Wi-Fi & Access Point Installs
Vetted technicians mount, cable, and connect wireless access points at commercial sites, then verify them with your network team before leaving.
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What we do
Relion supports wireless projects from a single access point replacement to rollouts across many sites. Technicians work from your AP placement plan and coordinate with your network team for bring-up and verification.
When placement has not been decided yet, pair the install with a site survey so that mounting locations, cable paths, and power are confirmed first.
Scope details
Wireless install work starts with a placement plan. Your network team or survey report decides where each access point goes. Our technician confirms the location on site, checks the mounting surface and the cable path, and flags anything that does not match the plan, such as a duct, light fixture, or beam in the way.
Access points are mounted to the specified bracket or ceiling rail, connected to a PoE switch port, and left powered and online. Verification usually means your remote team confirms that the AP has joined the controller or cloud dashboard before the technician moves to the next location.
Typical jobs
- Access point mounting on ceilings and walls
- New data drops for access points
- Access point replacement and upgrades
- Connection to PoE switches
- On-site verification with your network team
- Removal of old wireless equipment
Common work order examples
- Replace eight ceiling access points in a store, reuse the existing cable, and confirm each new AP is online with the remote team
- Install access points on a warehouse ceiling, including new drops from the IDF
- Move an access point to clear a new light fixture and re-terminate the drop
- Remove old APs after a cutover and return them on the client's shipping labels
- Mount outdoor-rated APs on a building exterior to the client's mounting plan
Equipment we typically handle
- Indoor and outdoor wireless access points
- Ceiling rails, mounting brackets, and enclosures
- PoE switches and PoE injectors
- Data drops and patch cords serving access points
- Wireless controllers and cloud-managed gear, connected only unless configuration is in scope
Tools and testing
Before an AP goes on the ceiling, the technician proves the drop and the power. Typical kit:
- Cable tester to confirm the drop before mounting
- PoE tester to confirm power at the port
- Laptop or phone to check that the expected network is broadcasting
- Ladders, with lift needs confirmed per site
- Labels matched to your AP naming scheme
Deliverables
Closeout documents are delivered within 24 hours of the completed visit.
- Check-in and check-out times on the work order
- Before and after photos
- Signed work order
- Technician notes on what was done and what was found
- Photos of each access point in its final location
- AP location list with device details when your scope calls for it
Project work vs. break-fix
Site-wide AP deployments usually start with a design from your network team, then installation in waves and a validation pass. Read what a Wi-Fi site survey includes and how we run wireless upgrades on IT Projects & Rollouts.
Break-fix calls cover dead or intermittent access points. The technician checks power, cable, and link lights, swaps the AP if a spare has been shipped, and reports the result to your team.
Frequently asked questions
Do your technicians configure access points?
Work is performed to your scope. Most projects use a remote network team for configuration while the on-site technician mounts, connects, and verifies. If you need on-site configuration, include the details in the work order.
Can you run the cable for new access points?
Yes. Cabling and access point installation can be combined on one work order. See our network cabling service for what is included.
Do you perform wireless site surveys?
Relion performs on-site surveys that document mounting locations, cable paths, and site conditions. Tell us what your project requires so we can confirm the scope before dispatch.
Do you need floor plans before an install?
Whenever possible, yes. A floor plan marked with each AP location and name lets the technician mount and label correctly on the first visit.
Can you install access points on high ceilings?
Yes. Put the ceiling height and type in the work order. If a lift is needed, we confirm who provides it and whether the site needs to schedule it.
Need Wi-Fi and Access Point Installs on site?
Send your scope of work and we will confirm coverage, schedule, and rates. Closeout documentation follows every visit.