Nationwide IT field service
Security Cameras & Access Control
IP and CCTV camera and access control field work, including installs, cabling, replacements, and verification with your security or monitoring team.
Last updated
What we do
Relion dispatches technicians to install and service IP cameras, CCTV systems, and access control hardware at commercial sites. Work follows your device plan and is verified with the team that manages the system.
Licensing requirements for low voltage, security, and alarm work vary by state and locality. Tell us the site location and scope, and we will confirm requirements for your job before dispatch.
Scope details
Camera and access control work starts with the device plan: camera locations and fields of view, door hardware, cable paths, and where the recorder or controller lives. We confirm the plan, the system type, and the licensing requirements for the site's state and locality before dispatch.
Technicians mount and aim cameras, run and terminate cable, connect devices to PoE switches or recorders, and install readers and door hardware to the plan. Your system team then confirms each camera view and door event while the technician is still on site.
Typical jobs
- IP camera installation and replacement
- CCTV system service
- Camera cabling and PoE connections
- NVR and recorder installation
- Door reader and access control hardware installation
- Camera view verification with your team
Common work order examples
- Replace analog cameras with IP cameras on new Cat6 drops and confirm each view with the monitoring team
- Install an NVR in the network closet and connect existing IP cameras
- Add a card reader to a back office door and test badge access with the security team
- Re-aim a parking lot camera and have the monitoring team approve the new view
- Survey existing cameras and record model, location, and condition ahead of an upgrade
Equipment we typically handle
- IP and analog cameras: dome, bullet, and turret
- Network video recorders and DVRs
- PoE switches and injectors
- Card readers, keypads, and request-to-exit devices
- Access control panels and power supplies
- Mounts, junction boxes, and weatherproof enclosures
Tools and testing
Aiming and focusing on site saves a return trip. Technicians use:
- A camera test monitor or app to aim and focus
- PoE tester and cable tester
- Ladders, with lift needs confirmed per site
- Drill and anchors for the mounting surface
- Labels for cameras, cables, and recorder ports
Deliverables
Closeout documents are delivered within 24 hours of the completed visit.
- Check-in and check-out times on the work order
- Before and after photos
- Signed work order
- Technician notes on what was done and what was found
- Photos of each device installed
- Camera view confirmation when your scope calls for it
Project work vs. break-fix
Camera and access control deployments across a portfolio need consistent device naming, camera views, and approval steps at every site. See how we stage those projects on IT Projects & Rollouts.
Service calls cover offline cameras, failed readers, and damaged devices. The technician checks power and connectivity, replaces parts you supply, and confirms the fix with your team.
Frequently asked questions
Do you work on both IP and analog CCTV systems?
Yes. Relion takes work orders for IP cameras and CCTV systems. List the system type and the existing equipment in your scope.
Do you install access control?
Yes. Technicians install and replace access control hardware such as door readers, working from your plan. Tell us the site location so we can confirm local requirements first.
Who sets up camera views and system programming?
Most projects use the system owner or a remote team for programming. The on-site technician installs, connects, and verifies views. List any on-site programming in the work order.
Is a license required to install cameras or access control?
Some states and localities require a license for low voltage, security, or alarm work. Requirements vary, so we confirm them for each job based on the site location and scope before dispatch.
Can you install door hardware such as electric strikes?
Door hardware can be included when your plan specifies it and local requirements allow it. Tell us the door type and hardware so we can confirm the scope first.
Need Security Cameras and Access Control on site?
Send your scope of work and we will confirm coverage, schedule, and rates. Closeout documentation follows every visit.