Nationwide IT field service
Site Surveys
Accurate information before a project starts. Vetted technicians document site conditions, cable paths, power, and equipment space with photos and notes.
Last updated
What we do
A good survey prevents a failed install visit. Relion technicians walk the site with your checklist and capture what your project team needs to plan the work and quote it accurately.
Surveys can stand alone or lead into a cabling, wireless, signage, or equipment project. Findings are returned in a clean closeout package that your team can use directly.
Scope details
A survey is only useful if it answers the questions your project team has. We start from your checklist, or help you shape one, and confirm what must be photographed, measured, and recorded: closets, racks, power, pathways, mounting surfaces, and existing equipment.
Technicians walk the site with the site contact, record conditions as they find them, and note anything that will affect the install, such as missing power, full racks, hard ceilings, or restricted access hours. The report is organized so that a project manager who has never visited can plan from it.
Typical jobs
- Pre-installation site surveys
- Network closet and rack space documentation
- Cable path and pathway assessment
- Power and mounting location checks
- Existing equipment inventories
- Rollout readiness checks across multiple sites
Common work order examples
- Survey a store before a POS refresh: lane count, power at each lane, existing drops, and the network closet
- Document an office IDF: rack space, power, patch panel labeling, and switch models
- Record ceiling type, height, and cable paths ahead of an access point install
- Inventory existing cameras and their condition before a security upgrade
- Photograph and measure walls for a digital signage rollout
What we document
- Network closets, racks, and patch panels
- Power outlets, circuits, and UPS units
- Ceiling types, heights, and cable pathways
- Existing network, POS, camera, and phone equipment
- Mounting surfaces and wall construction
- Demarc locations and carrier equipment
Tools and testing
Accurate measurements and clear photos are the product. Technicians use:
- Laser measure and tape
- A camera, with photos labeled to your checklist
- Toner and cable tester to identify existing drops
- Outlet tester for power checks
- Your checklist or survey form, completed on site
Deliverables
Closeout documents are delivered within 24 hours of the completed visit.
- Completed survey checklist
- Labeled site photos
- Measurements and notes on site conditions
- Signed work order
- Check-in and check-out times on the work order
Project work vs. break-fix
Surveys are most valuable before a rollout. Surveying every site, or a representative sample, finds the locations that need extra cabling or power before install day. See IT Projects & Rollouts and our Wi-Fi site survey guide.
One-off surveys support a single project or quote. You receive the same structured report either way.
Frequently asked questions
What will I receive after a site survey?
You receive a completed checklist, labeled photos, notes on site conditions, and a signed work order. Send us your template if you need it in a specific format.
Can you use our survey checklist?
Yes. Send your checklist with the work order and technicians will complete it on site.
Can surveys be done ahead of a rollout?
Yes. Relion can survey a list of sites before a rollout so that problems are found and solved before the install date.
How long does a site survey take?
It depends on the size of the site and the length of the checklist. We confirm the expected visit length when we review your scope.
Do you perform Wi-Fi surveys with heat maps?
Wi-Fi surveys with heat maps need survey software and a defined method. Tell us what your project requires, such as a pre-install or post-install validation survey, and we will confirm what can be provided before dispatch.
Need Site Surveys on site?
Send your scope of work and we will confirm coverage, schedule, and rates. Closeout documentation follows every visit.